FlowSheet Privacy Policy

Introduction

1. FlowSheet (Pty) Ltd trading as FlowSheet, a company registered in accordance with the laws of the Republic of South Africa ("FlowSheet" or “we” or “us”) respects your privacy and is committed to protecting it.
2. This Privacy Policy is intended to inform you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is utilized by us.
3. Certain pages on our website (the "FlowSheet website", "Site", "System" or "Instance") have been structured so that you can access the Site without identifying yourself or revealing any personal information. However, should you wish to make full use of the Site, you will be required to login and provide us with personal information.
4. When you login: You are responsible for maintaining the confidentiality of your password.
5. When you login: You agree to notify us immediately of any unauthorized use of your password and access to the Site.

Applicability

1. This Privacy Policy applies to the FlowSheet website and all instances thereof and relating thereto. Any reference to the FlowSheet website herein includes a reference to such instances (*.flowsheet.co.za). This statement is not applicable to other related websites not specifically included.
2. The FlowSheet website may contain links to or from other sites ("linked sites") which are not governed by this Privacy Policy. Accordingly, FlowSheet is in no way responsible for the content or the privacy and security policies employed by linked sites.
3. FlowSheet will not share your personal information with those linked sites.

Types of information collected

Personal Information

1. When you login / register on the FlowSheet website we need to collect certain personal information about you in order to provide you with the services you have requested. This information may include, but is not limited to:
   
   • Name
   • Email Address
   • Contact Telephone Numbers
2. Additional information might also be collected by your FlowSheet reseller. FlowSheet does not decide what information to collect and is up to your FlowSheet reseller.
3. Once you choose to use / login / register on the FlowSheet website and provide us with personal information, it will be used for the purposes of providing you with the requested service and in conformity with the provisions of the Electronic Communications and Transactions Act 25/2002.
4. We respect your privacy and undertake not to sell, rent or lease your personal information to others.
5. We will only record your information if you register / login / use on the FlowSheet website. It will only be used for the purpose for which you provide it and will not be added to any mailing lists. We will also not disclose it without your consent.

Non-personal Information

1. Certain non-personal information may be collected while you are using the Site. This will comprise of data about usage and service operation that is not associated with a specific personal identity. FlowSheet may collect and use this non-personal information to evaluate how the FlowSheet website is being used.
2. Most non-personal data is collected via cookies (see below) or other analysis technologies. The FlowSheet website pages use cookies, local storage and other technologies for data analysis and potential personalization of the Site and services offered. These technologies may vary, but in many cases may involve a small file stored locally on the computer used to access the FlowSheet website, and may be used to store and collect information relating to your viewing and use of the FlowSheet website.
3. With regard to our use of cookies specifically:
   • The Site makes use of cookies - a very small text file placed on your hard drive by a web server. Basically, it is your unique identification card that can only be read by the server that gave it to you.
   • Our server generates one cookie which is used to keep track of the pages you have accessed while using our server. The cookie allows you to page back and forwards through the Site and return to pages you have already visited.
   • Information collected through cookies is used to create a profile of our users. A profile is stored information we keep on individual users that details their preferences, their use and request history and behavioral activity, and can minimise the need for you to re-enter information.
   • Cookies are not used for any other purpose at or on the Site. We do not use cookies to collect personal information.
   • Most cookies expire after a defined period of time, or you can delete your cookie file at any time. You can reset your web browser software to refuse cookies or to indicate when a cookie is being sent. However, our Site will not function properly if you refuse cookies. For example, without cookies, you will not be able to login.
4. FlowSheet may collect your computer’s Internet Protocol (IP) address and domain name address, the identity of your Internet service or access provider, the type of web browsing software you use (user agent), your computers operating system, the URL of the web page from which you came to visit our website and the language you selected for your web browsing software. We use these technologies to identify our users, to help diagnose problems with our server, and to administer the FlowSheet website and the services offered thereon.
5. In summary, when you visit or use the Site, our server logs the following non-personal information provided by your browser:
   • the type of browser and operating system your computer uses;
   • your domain name extension (for example .com, .co.za);
   • the referring site's address (the site where you clicked the link that led you to us);
   • your server's IP address (a number which is unique to the computer connecting you to the Internet, which is usually one of your service provider's computers);
   • the date and time of your visit;
   • the address of the pages visited;
   • the documents downloaded.
6. FlowSheet needs and uses your personal information to provide you with the services you request and to help us better understand your needs and interests in the future.
7. Personal data given to FlowSheet may be transferred across provincial and national borders for the purposes of data consolidation, storage and simplified customer information management.

Sharing of your Information

FlowSjeet will not share personal information with any third parties without your permission, unless required by law enforcement action, subpoena, or local law.

Social Media

1. Should you share the FlowSheet website, or any content on the Site that we create and make available in connection with the Site including but not limited to written content, visual interfaces, QR codes, interactive features, graphics, designs and photographs ("Site Content"), on any social media platform such as Facebook, Twitter, Instagram and LinkedIn, your activity may be visible to third parties depending on the privacy settings chosen by you on the applicable social media platform(s).
2. You acknowledge that you understand the terms and conditions (including the privacy policy) of each social media platform you use, as such rules will apply to you. The privacy policy of such social media platforms will govern the information obtained from you by these social media platforms and the way such information is used.

Flowsheet's Social Media Platforms

FlowSheet may operate various social media communities on various platforms such as Facebook, LinkedIn, Youtube, Instagram and Twitter. When you connect with us via any such platform, we may receive personal information about you. The manner in which your personal information may be used will be set out in the applicable privacy policy of such social media platform. You should read the privacy policy in relation to each such social media platform together with this Privacy Policy.

Privacy Preferences

FlowSheet will not use your personal information for a different purpose than the one stated when you provided your data. You may opt out of communications about updated information, new services and marketing messages at any time.

Security

FlowSheet is built with security first approach. FlowSheet undertakes to take all reasonable measures to protect the information you provide us.

Changes to this Privacy Policy

Please note that these guidelines are subject to change at any time. Any such changes will be posted on this page. You are encouraged to review this Privacy Policy at the inception of each session.

General Provisions

1. This Privacy Policy is governed by the laws of the Republic of South Africa.
2. In the event of any dispute arising between you and FlowSheet, you consent to the jurisdiction of the Western Cape High Court (notwithstanding that the quantum in the action or proceedings may otherwise be beyond the monetary jurisdiction of that court).
3. FlowSheet may legally assign any of its rights and obligations under this Privacy Policy at any time without giving you notice.

Acceptance of policy

By using this Site, or otherwise providing your personal information to FlowSheet, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use the FlowSheet website or provide any personal information to FlowSheet or it's partners / resellers.